Policies

payment

All purchases within the state of Maine will be charged a 5% sales tax. I accept payments through Paypal, which will also accept your major credit card purchases (even if you don't have a Paypal account). I also accept personal checks and money orders. Please note that if you pay by check your jewelry will be shipped after the funds have cleared from the bank.

shipping/delivery

Standard domestic (1lb. or less) and priority (more than 1lb.) shipping is done through the USPO. Delivery times will vary, but estimate 2-3 working days to get your order.

Expedited flat rate will be shipped UPS. Estimate 3-5 working days to get your order.

Next day air is also shipped via UPS. Your package will be delivered before 10:30 am the next day. Please note that UPS will not deliver to P.O. boxes.

insurance

Both the USPO and UPS provide insurance for loss or damage, included in the shipping costs, up to $100. If you are purchasing more than $100 worth of jewelry I will provide the additional insurance coverage for your purchases.

returns

If you are not satisfied, for any reason with the jewelry you ordered, please contact me within 30 days, either by email:info@daletdesigns.com or phone: 207.899.6848. I will gladly refund your money or offer an alternative as long as the jewelry is in its original condition. If you are sending a piece back to me you will be responsible for shipping costs. All returns should be sent to:

Dalet Designs
32 High Street
Windham, ME 04062